Effective Date: January 1, 2026
Welcome to Faisal (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be legally bound by these Terms.
If you do not agree with any part of these Terms, you must discontinue use of our website immediately.
1. Eligibility
By using this website, you represent and warrant that:
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You are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
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You have the legal capacity to enter into binding agreements.
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All information you provide is accurate, current, and complete.
We reserve the right to refuse service, suspend accounts, or cancel orders at our sole discretion.
2. Products and Pricing
Faisal is an e-commerce clothing brand offering apparel and fashion-related products. We make every effort to ensure that product descriptions, images, sizing information, and pricing are accurate. However:
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Product colors may vary slightly due to screen settings and photography lighting.
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Product availability is subject to change without notice.
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Prices may be updated at any time without prior notice.
We reserve the right to correct any errors, inaccuracies, or omissions and to cancel orders placed under incorrect pricing or product information.
3. Orders and Payment
All orders placed through our website are subject to acceptance and availability. Upon placing an order:
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You agree that the payment information provided is valid and authorized.
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You authorize us to charge the full purchase amount, including applicable taxes and shipping fees.
We reserve the right to cancel or refuse any order for reasons including but not limited to suspected fraud, pricing errors, or product unavailability. In such cases, a full refund will be issued.
All transactions are processed securely through trusted third-party payment gateways.
4. Shipping and Delivery
We strive to process and dispatch orders promptly. Estimated delivery timelines are provided for reference and may vary due to:
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Courier service delays
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Public holidays
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High-demand periods
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Circumstances beyond our control
Once the order is delivered to the address provided, the risk of loss or damage transfers to the customer. It is the customer’s responsibility to ensure accurate delivery information.
5. Returns and Exchanges
Customer satisfaction is important to us. We accept returns or exchanges under the following conditions:
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Items must be unused, unworn, unwashed, and in original packaging with all tags intact.
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Return requests must be initiated within 14 days of delivery.
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Items purchased during clearance sales or promotional campaigns may not be eligible for return unless defective.
Refunds will be processed after inspection and will be issued to the original payment method within 7–10 business days.
Shipping fees are non-refundable unless the return is due to a defect or error on our part.
6. Intellectual Property
All content on this website, including but not limited to:
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Logos
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Brand identity elements
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Product designs
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Text, graphics, and images
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Website layout and design
is the exclusive property of Faisal and protected under applicable intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
7. User Conduct
You agree not to:
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Use the website for unlawful or fraudulent purposes.
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Attempt to interfere with the website’s security or functionality.
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Upload or transmit viruses, malicious code, or harmful content.
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Misrepresent your identity or provide false information.
Violation of these provisions may result in termination of access and potential legal action.
8. Limitation of Liability
To the maximum extent permitted by law, Faisal shall not be liable for:
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Indirect, incidental, or consequential damages.
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Loss of profits, revenue, data, or business opportunities.
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Delays, interruptions, or technical failures of the website.
Our total liability for any claim arising from the purchase of products shall not exceed the amount paid for the specific product in question.
9. Privacy and Data Protection
Your use of our website is also governed by our Privacy Policy. By using our services, you consent to the collection, processing, and use of your information in accordance with applicable data protection laws.
We are committed to maintaining the confidentiality and security of your personal information.
10. Modifications to Terms
We reserve the right to modify or update these Terms at any time. Changes will take effect immediately upon publication on this page.
Continued use of the website following any changes constitutes your acceptance of the revised Terms.
11. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable laws. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of competent courts.
12. Contact Information
For questions regarding these Terms and Conditions, please contact:
Faisal
Email: [email protected]
